Brazil: Financial sector receives most complaints from consumers

Banks, finance companies, and card administrators received 27% of complaints made on consumidor.gov.br this year.

RIO DE JANEIRO, BRAZIL - The portal consumidor.gov.br received 513,283 complaints in the first four months of 2022. The complaints rose 10% compared to the same period in 2021 and are mainly directed at the financial sector.

Banks, financial institutions, and card companies received 137,666 complaints from January to April. It is almost 27% of all complaints registered at consumidor.gov.br in . . .

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