Brazil’s PROCON fines Meta almost US$2 million for service outage in October

Meta is the parent company of Facebook, Instagram, and WhatsApp, among other subsidiaries.

RIO DE JANEIRO, BRAZIL - US-based Meta, responsible for the Facebook, Instagram and WhatsApp social networks, was fined US$1.9 million due to a blackout in Brazil last October 4, which left the apps inactive for approximately 6 hours, announced São Paulo's Consumer Protection and Defense agency, PROCON.

The instability of social platforms affected over 91,000 Brazilian consumers on Facebook, over 90,000 on Instagram and more than 156,000 on WhatsApp.

For its part, the company stated that it will appeal the agency's decision . . .

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