Brazil Consumer Protection Agency Sets Up for Christmas

By Jay Forte, Contributing Reporter

SÃO PAULO, BRAZIL - Traveling in Brazil can be an adventure and sometimes challenging but officials in the country's largest airport hub are stepping up efforts to protect consumer rights over the holidays. Now those who want to complain about delays in flights, overbooking and baggage misplacement can turn to Procon of São Paulo, during a special operation at Congonhas, Cumbica and Viracopos (Campinas) airports through December 23rd.

The Procon (Consumer Protection and Defense Authority) operates throughout Brazil and works to guide consumers in their complaints, informs about their rights, and monitors consumer . . .

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